Creating lasting ‘appiness!

We’re excited to announce that as of Wednesday 28th June, the Nandoca app is available to every restaurant and CS team in nando’s. This means that all Nandocas can now download the app by visiting Google Play or the App Store and searching for ‘Nandoca’.

If you haven’t yet heard about the Nandoca app you don’t know what you’re missing! Here, you can view news from across the business, see Central Support vacancies or view videos. If your restaurant uses the Rota Tool your Nandocas will also be able to check out their personal and full rota online too – a big change that has made a hugely positive impact on Nandocas.

But this is just the beginning, there are many more updates to the Nandoca app on the way! The best place to learn about them is by reading the news in the Nandoca app. After today, this blog will be updated less often, the main source of info about what the app team is up to, and any official updates to the app will be announced in “the app” section of the news tab.

Want to know more?
If you have any questions, please contact nandoca@nandos.co.uk, and if you have feedback you’d like to send to the app team feel free to use the feedback form here.

Thanks!

The Nandoca app is coming to Merseyside

Last week a couple members of the Nandoca app team went out to Liverpool to take part in the Merseyside Patrao meeting. We were there because starting this week the app is being rolled out to 500 Nandocas across the 9 restaurants in the area!

Why Merseyside?

To date the app has been released to restaurants one at a time. This is a great way for us to learn what release processes work best and how the app works in different restaurants, but it isn’t a great way to reach large numbers of restaurants. To solve that we wanted to try releasing to an entire MD area all at once.

We chose to work closely with Maz (the MD) and Merseyside because we are keen to partner with a small group of restaurants to learn about the future of stories in the app. How do we make news more relevant, more local, and more valuable for Nandocas every day?

We first started working with Maz during one of our content workshops and were really excited by all the work he was doing to gather the stories coming out of his restaurants in his weekly newsletter. One of the most important functions of the app is telling stories from across the business, and we’re at a stage where we want to learn about how news can be improved. Maz’s area seemed a natural candidate as his Patraos are already used to collecting and telling stories and could help us learn ways to deliver those stories better.

The release process

Merseyside restaurants will all be receiving boxes in the post this week which contain booklets of helpful info about the app, posters for their staff room, and a couple other surprises from the app team. The launch materials will be used to support staff meetings in each restaurant, in which the Patrao and management team will work together to get Nandocas on the app.

We absolutely couldn’t do this without the help and support of all the amazing Patraos in Merseyside, and their awesome MD Maz!

Future releases

The releases don’t stop at Merseyside. We’re working towards releasing a version of the app to the app panel shortly - we’ll have more updates on that closer to the time so watch this space!